[Resolved] Snapdeal — incorrect product sent | |||
I placed an order for a violet Sony digital camera on 9/10/2014. I received a pink camera on14/10/2014 in spite of repeated complaints to get it exchanged.after 10days they say they've arranged for a reverse pick up.but there are no signs of the courier. They have asked me to contact them .But on what basis do I send the product back as my money and the product will be with snapdeal. What is the guarantee that the product will be replaced or my money be refunded Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team