Snapdeal — Microsoft lumia 550

Address:Allahabad, Uttar Pradesh, 211003
Website:www.snapdeal.com

My phone microsoft lumia 550 started hanging, over heating, restarting and brightness also bling after 20 days of buying. I reported to customer care and they gave me an option to replace it or give refund, they told me to resolve it in 24 hr but they haven't solve it i have complain 7 days ago and again i call customer care and tell about problems they tell me in 48hr snapdeal will contact me and solve my problem. They have not contact me till now. and service center refuse to take phone and also deny to give me problems in written. PLEASE SOLVE THIS
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Shabeeb Mehdi,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information