Snapdeal — money against returned product

Address:Chandigarh, Punjab, 160036
Website:Shopclues.com

Hi i have purchased a set of curtains, which i have already returned its been almost 20- 25 days. I have not received my refund. I have complained about it on the site but the one and only email i have received was "we are looking into the matter" which too wasweeks ago no update no response after that one email. Please look into the matter and refund my money. I am attaching the bill and return receipts
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ShopClues.com customer support has been notified about the posted complaint.
Jul 25, 2018
Updated by Surinderbala
Sorry spelling mistake its snapdeal not shop clues
Verified Support
Aug 01, 2018
Snapdeal.com Customer Care's response
Hi Surinderbala,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Aug 01, 2018
Updated by Surinderbala
Thanks for the concern and lets hope you guys help me out.
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