[Resolved] Snapdeal — nike black slippers

Viki Shokhanda

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi, 110071
Website:	Online shopping website

I ordered nike slippers few days ago on snapdeal bt they sent me different and used product. But when i emailed them to return the product, they try to game with me of pick up. There is no pick up happened till now. I had mailed them several times bt they replied to apologise bt not taking some necessary action. I am not happy with their services. I want a satisfactory solotion. If they dont have solution then refund my money. I dont want to trade with them again. They kept playing of pick up game. I want urgent solution. They big fraud and cheaters. Their easy return policy is just a part of game. There is no easy return police, that is easy do the fraud scheme of them

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Jan 16, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

Snapdeal.com Customer Care's response Dear Viki Shokhanda,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at [protected]@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Dec 06, 2017

Updated by Viki Shokhanda Today snapdeal sent to pick up my return order and made an excuse that they cant take it. Some other will come to pick up. Some time later snapdeal mailed me that their pick up was not successful they will picked up later. But the person who came did not take pick up and i snapped the pick up receipt. They did not want to refund my money. They kept mentally harassing me with this pick up game. I want you guys to take some necessary steps to resolve my problem. This is high time for my patience.

Dec 07, 2017

Updated by Viki Shokhanda Today they call me ti pick up bt no one came to pick up. This are playing a dirty pick up. They donot want to refund my money. This company is fraud. From dy one they dont sent nyone to pick up just a call came from their side. They are harrasing me with their dirty trick. They cheat me by sending different and used product and now by pick up game. I want you to take in ths matter seriously. I want asatisfactory solution. They are not going to do good example.

Verified Support

Dec 08, 2017

Snapdeal.com Customer Care's response Dear Viki Shokhanda,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at [protected]@snapdeal.com so that we can assist you in better manner.

Regards,
Team Snapdeal