[Resolved] Snapdeal — No refund given to me

harshit09

from Allahabad, Uttar Pradesh

Address:	New Delhi, Delhi, 110001
Website:	www.snapdeal.com

OrderID :-[protected]

OrderDate :-3rd Jan 2017
ComplaintID:[protected]

ProductName :-YuYureka Plus (Grey)
Details of my Concern!
I haven't got refund OF RS.5611
In my bank account while Snapdeal claims that they have already refunded!
Snapdeal this was the last time i purchased from your site!Yes!
It's to complete 2months now!
I ordered the YuYureka Phone on 3rd Jan 2017 and cancelled it on 4th Jan because of some problem!
I paid Rs5611 from my debit card and Rs.123 from my FreeCharge wallet!
You all are saying that you all have refunded me on 5th Jan 2017.
Called too many times on Snapdeal Customer Care :-No Response
Mailed Snapdeal for about 20times:-No Response
Is this the way how you treat your customer?
Do you know what much precious time i have wasted mailing, writing, visiting bank branch.
I have almost visited 10 times the bank Branch as per your instructions you said to me one by one through Phone but what i got? 0 Rs !
HAVE Already done all things which Snapdeal needed to satisfy there terms still no luck!
Things i Did:-
Mailed them my bank passbook images
Mailed them my bank statement pdf
Raised a dispute from Bank
Raised a claim from bank!
Wasted Rs 1000 Petrol
Also they are too rude!

Refund Date:- 5th Jan 2017
Todays Date:- 23rd Feb 2017
Refund Reference No:-[protected]

Refund TXN NO:[protected]

I still havent got my refund!
CONSUMER FORUM please take strict Legal Actions against them!

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May 10, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Feb 23, 2017

Updated by harshit09 Take Strict, Legal, Hard, Empowering action against them!

Verified Support

Feb 24, 2017

Snapdeal.com Customer Care's response Dear Harshit09,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

Mar 10, 2017

Updated by harshit09 Sanpdeal is such a poor, filthy, pathetic company!
OMG I mean their is a flood of the same complaint i have!yes
Now they are asking me to provide bank statements again from date 5th JAN to 5th MARCH omg so idiots!
They don't understand that a refund takes a max of 10days to get credited!
Already i have sent too many mails, messgs.
I have around 5 proofs that only snapdeal is messin with me!
Snapdeal do u remember ur mistakes?
One the Layout copier and the second of your agent Gauhar* K
Ill post them all over the internet until i dont get my refund in my bank account or FreeCharge wallet!
FAKE COMPANY!
I HOPE THAT your company gets closed sooj cause of this chutipaya

Mar 10, 2017

Updated by harshit09 Snapdeal* basically Sanp(Naagin) that stoled my hardearned 5611 Rs.