[Resolved]  Snapdeal — Non Delivery of Products!!

Address:

Bangalore, Karnataka

This is regarding the product : Nikon D5300 24.2 MP DSLR (with AF-S 18-140mm VR Kit Lens) (Black) Free: 8 GB Card + Carry Case [Outside the Box ]Order No. : [protected] Order Placed On :[protected]:18:51The status is in Transit from past 10 days!!!Est. Delivery Date: Apr 28, 2014Courier Name: DelhiveryTracking No.: [protected]I have raised multiple complaints and called the customer support n number of times daily.Even the first installment has been paid but I haven't received the product!!!I even raised a compliant regarding this :Compliant number[protected]April2014, but there is no update on this either even after 48hrs. When I tried to chase up for an escalation point they didnt have any proper answer !!!. I just got an update saying their supervisors would get back in 4hrs time. But even after 24hrs I just get the same answer, which is pathetic!!! To add to this, Today I RECEIVED AN SMS WITH COURIER TRACKING NUMBER ASKING ME TO CHASE UP WITH THE COURIER SERVICE !!!Please respond with the escalation process, so that I can take up the matter accordingly.
Frustrated Customer
Gautam