[Resolved] Snapdeal — Not replace the defective piece | |||
I ordered nokia lumia 530 dual sim on 24 aug 2015 It delivered on 26 aug 2015. it was a faulty phone so i request the return on 29 aug 2015. On 3 aug 2015 i received a call from snapdeal that u should give proof by nokia service center in written that phone is faulty and a return slip. When i reached the nokia service centre they said we does not provide any slip for return. Ultimately i have to repair it from nokia service center Was this information helpful? | |||
Apr 13, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
I ordered nokia lumia 530 dual sim on 24 aug 2015 It delivered on 26 aug 2015. it was a faulty phone so i request the return on 29 aug 2015. On 3 aug 2015 i received a call from snapdeal that u should give proof by nokia service center in written that phone is faulty and a return slip. When i reached the nokia service centre they said we does not provide any slip for return. Ultimately i have to repair it from nokia service center
Reply
Dear Pavan kumar agarwal,
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team
Hi Pavan kumar agarwal,
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Team Snapdeal
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Team Snapdeal
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