Snapdeal — Product not as per bill and refund amount not received

Address:	Lucknow, Uttar Pradesh, 226001
Website:	snapdeal.com

Dear Sir, I have purchased a laptop through on-line from snapdeal the details are as under: Invoice number: [protected] Invoice date: 17.10.2015 MAKE: Acer Gateway NE-572 Laptop (5th Gen Intel Core i3-4GB RAM 1 TB HDD 39.62 cm (15.6) Ubuntu SELLER: DIGILIFE DISTRIBUTION AND MARKETING SERVICES LIMITED ITEM CODE: GC476707 ORDER NO: [protected] SUBORDER NO: [protected] SERIAL NO:[protected] I have received a mobile call from snapdeal, about 15-20 days back, they told me that, due to mistake the above laptop delivered to me is 3rd GEN instead of 5th GEN so the company will refund Rs.1500- to me in my freecharge wallet of snapdeal but we have not received any amount of compensation till that. Therefore, I would like to request you, to please do the needful in my above case, and refund the said amount to my wallet as early as possible. Thanks and regard. SANDEEP SHUKLA [protected]