Snapdeal — ( Product not delivered until 21 days and cancelled & Refund is pending for long( 13 Days now) from SNAP DEAL

Address:

Erode, Tamil Nadu

My order order number [protected] which was placed on 25th sep with Snap Deal was never been delivered and stated missed placed by your team and hence Snap deal cancelled it on 16th October and I was forced to accept it as they informed me that they cannot deliver new consignment. Not only that, but the refund ( Rs. 4608 ) process which was said initiated from by your team never credited back until today ( until 13th days) to my Citi Bank card. Unfortunately I need to bare the transaction and other charges with my bank. There should be some kind of commitments . I have to go through tremendous stress in this goof off from Snap deal. I need to make multiple calls and send emails. . Un necessary I need to bare the cost without being product delivered.