[Resolved] Snapdeal — product return | |||
Order id: [protected] placed on: thu, 09 aug, 2018. I received the product on 19th-aug-2018. I found that the product (Samsung galaxy j5-2600 mah mobile battery) not work (Charging) properly. I want return the same product. As per snapdeal 7 days easy return policy. But i found that my order details is laps. I am very surprised seen this activity. Because the snapdeal is largest indian online shopping site. I trust always it. But i never not buy any product this site. I want refund my amount inr-594/- Please look in to the matter and take necessary action. Regards- Rajesh kumar Mobile - [protected] Was this information helpful? | |||
Oct 2, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 22, 2018 Snapdeal.com Customer Care's response Hi RajeshWe are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks Team Snapdeal Verified Support Aug 25, 2018 Snapdeal.com Customer Care's response Dear Rajesh, Hope you are doing well. We are re-escalating your issue to the concerned team and will get back to you soon. Regards, Team Snapdeal Verified Support Aug 29, 2018 Snapdeal.com Customer Care's response Dear Rajesh, Apologies for the delay in resolution. Our team is working on your complaint and will get this sorted soon. Regards, Team Snapdeal | |||
 4 Comments | |||
Comments
Only one number is working but in their no executive come to talk with us.
they picked my returned item and saying return request closed
even not giving my another product money which i have cancelled.
i never recommed any one to buy items from snapdeal
they picked my returned item and saying return request closed
even not giving my another product money which i have cancelled.
i never recommed any one to buy items from snapdeal
Snapdeal.com Customer Care's response, Aug 23, 2018
Verified Support
Hi Customer,
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
My wife is the winner of 1st prize TATA SAFARI...bt we can't get the money...
Snapdeal.com Customer Care's response, Aug 23, 2018
Verified Support
I am pirchase bluetooth but is on / off switch is not working so i replace my order company says that your order is picked up in 13 august but my order is not picked up
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Sincere apologies for the unpleasant experience. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal