Snapdeal — Redmi prime 2 complaint reference no[protected] | |||||
I have purchased Redmi Prime-2 from snapdeal on 14/01/2016 and received same on 16/01/2016 due to there is no any clue on product to identify that this is REDMI PRIME 2 even booklet I got with mobile stating that Thanks for choosing REDMI-2 instead of REDMI PRIME 2 so I registered my complaint to Snapdeal on[protected] they sent there engineer to me and call back mobile on[protected] but till that they neither returned my mobile not refund my money although when I came to know on[protected] through there customer care that my complaint reject same day I ask my product return back to me as it is which they pick from me now after one month gone even they did not revert me anything . Sushil Kumar-[protected], [protected] Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
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+91 11 4637 1100 [Customer Care]
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Regards,
Team Snapdeal