[Resolved] Snapdeal — Refund related

vikram1501

from Agra, Uttar Pradesh

Address:	New Delhi, Delhi, 110065
Website:	www.snapdeal.com

I had ordered a laptop from snapdeal on 28th aug'16 and paid the amount of 27700INR via sbi credit card Order ID: [protected] however the product was never shipped by seller digizone in lucknow as i have also spoken with the seller personally and its been confirmed by him to me and to snapdeal . i gave a cancellation request on 31st aug'16 now snapdeal is not refunding my amount and its been 12 days they are keeping my money and always telling that the are working on complaint but not providing resolution and not refunding the amount.

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Oct 11, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2016

Snapdeal.com Customer Care's response Dear vikram1501,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal