Snapdeal — Reversal of freecharge & faulty product

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Let me put down some bad experience with snap deal 1. I have purchased Micromax Canvas Tabby P469 The said tablet was going to come with bumper case which was not there though I was given500 recharge. Why it was not delivered which was advertised. Order Id [protected].Secondly to my bad luck the product stop functioning on[protected] while on charging got heated up and touch screen stop function. I informed snapdeal regarding that they said it is not within 7days hence cannot be replaced contact Micromax. Till date there is no resolution from Micromax too the product worth Rs.5750/- is good for nothing now 2. This 500 I used for another purchase toy learning curve, Rs 448 was deducted but order not placed snapdeal customer care give absurd answer by reasoning out of stock and time out though it is showing in stock. It is more than 6 days still the amount is not reversed after several follow up with customer care and assurance that it will be reversed and taken on high priority this assurance is given me 3 time. I have wasted call charges and time for mail but to dumb ear. 3. Bed sheet linen I ordered was delivered after 10 days there also I have to followed up. Which contradicts your advertisement featuring Amir Khan experienced the fast delivery To conclude I am very disappointed and had a bad experience with Snap deal.
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Dear Rahim Sk,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi Rahim Sk,

Hope you are doing good.

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Snapdeal Team

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