[Resolved] Snapdeal — samsung galaxy s7 edge mobile display is broken accessories also defect

Ahmed7861

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 401101
Website:	snapdeal.in

On 10th october have ordered samsung galaxy s7 edge (Black onyx, 32gb) paid through credit card, on 21st october i received wrong item... On dipatch note the product details are correct but when i unbox the item i found a samsung s7 edge black pearl 128 gb box and my order is samsug galaxy s7 edge 32gb onyx colour.
Every time i call they lodge the complain and send email but he told not replace and not given refund.. That product is not 500 rs is 51000 value of product..

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Dec 4, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2017

Snapdeal.com Customer Care's response Dear Ahmed7861,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal