Snapdeal — SnapDeal not able to deliver product after 11 days

Address:

Bangalore, Karnataka

I booked AO Smith 25L SES Geyser in snapdeal on Jan 7th ORDER NO. : [protected] Order Placed On :[protected]:03:25, that time they mentioned assured delivery date is Jan 8th, but still now didn't received the product. So many times ask them to return back my money that also they are not doing. Very worst service. I have constantly tried to get in touch with them in order to find out the shipment status. They are unable to provide any shipment details and everyday they are coming up with new excuses like" team is working on it " thtas all . very poor response from snap deal. GATI Tracking report is showing like this 16-JAN-2015 08:00 Bangalore Arrive d at destination city 15-JAN-2015 14:23 Bangalore Outbound Out for next station 15-JAN-2015 04:44 Bangalore Outbound Arrived 14-JAN-2015 22:05 Bangalore Out for next station at destination city 14-JAN-2015 09:46 Bangalore Arrive d at destination city 13-JAN-2015 17:57 Bangalore Ecom Delivery Out for next station 13-JAN-2015 17:27 Bangalore Ecom Delivery Arrived 13-JAN-2015 12:55 Bangalore Outbound Out for next station 13-JAN-2015 01:21 Bangalore Outbound Arrived 12-JAN-2015 21:55 Bangalore Out for next station at destination city 12-JAN-2015 08:37 Bangalore Arrive d at destination city 12-JAN-2015 04:19 Bangalore Ecom Delivery Out for next station 10-JAN-2015 11:42 Bangalore Ecom Delivery Arrived 10-JAN-2015 11:39 Bangalore Outbound Out for next station 10-JAN-2015 06:40 Bangalore Outbound Arrived 08-JAN-2015 18:43 Hyderabad North Out for next station 08-JAN-2015 09:14 Hyderabad North Arrived 07-JAN-2015 23:16 Hyderabad Tarbund(Ecom) Out for next station