[Resolved] Snapdeal — Snapdeal not returning my money | |||||
Order id- [protected] This is my 2nd complain in a row against snapdeal. Snapdeal is fooling me by saying technical errors and not refunding my money since 5 days. They emailed and called me yesterday that i will get my money back within 24 hrs. Now a person from snapdeal called me and said due to technical issues it will take more 24-48 hrs. What Nonsense!!! Well I will have to take further steps if i am not getting my money back within the said hours. Rs 599/- really doesnt matter to you guys but it does to me. I have already told everyone in facebook and my near & dear ones to not to shop from snapdeal and described them the problems am enduring right now. Myntra is far better than snapdeal. Am pretty sure snapdeal will not return my money even after the said 24-48 hours. Before i shopped from snapdeal i read so many complaints against snapdeal but ignoring all of those i shopped for first time and was very happy. But i got my worst nightmare after 2-3 orders and am going through it. New shoppers please read the complains before shopping from snapdeal. You never know you might be the next to be harassed. It was a lesson to me and i learnt it well. Thank you snapdeal Was this information helpful? | |||||
Jan 31, 2016 Complaint marked as Resolved Yes snapdeal has resolved my problem after exactly 8 days after lots of calls & e-mails from my side they assured me to refund my money soon.
The customer care people called me frequently from their side to update about my status of refund. So it was nice of them.
They said there was some technical problem and not only me few other customers also faced trouble in getting their refund back.
So i believed in them and waited for 3-4 days and finally on 30th jan i got my money back in freecharge wallet.
I got an e-mail, sms & a call from snapdeal customer care for the same.
I genuinely believe there was actually some technical problem.
I hold no grudge and will continue shopping from snapdeal but will be a little careful while returning products.
Thankyou Snapdeal.com customer support has been notified about the posted complaint. | |||||
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I am not going to sit silent until i get my money back.
Cheers