[Resolved]  Snapdeal — warranty related

Address:

Bangalore, Karnataka, 560029

I ordered samsung headphone from snapdeal and when product stopped working i visited samsung store to claim warranty then samsung rejected claiming product serial number is invalid and i can't claim warranty and ask me to contact dealer, when i contacted snapdeal they want written proof and samsung says they don't provide any such finally i got some email conversation between samsung that says which are product they sell and there serial number and same thing i provided to snapdeal and now i'm receiving emails stating your request has been closed. I don't now whom to raise this concern they cheated me last time also when i order skull candy i need justice here.

Hopefully i ll get valid response from your end

Thank and regards
Munazir