Snapdeal — Wrong product

Address:110062
Website:www.snapdeal.com

I had placed the Oder of Samsung j7 on 25th June 2016 of worth Rs 14200 but the product which i had received was Samsung guru FM of worth Rs 1400.
I had paid 14200 rupees for Samsung j7 but received Samsung guru cheapest phone.
The order number of the product was [protected]
My complain number is 25589649
I had placed the complain in snap deal but they are not resolving my problem
I am also attaching the video of it in that video it clearly shows that after opening the packet their was Samsung guru FM instead of Samsung J7.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear rahulchaudhary1992,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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