[Resolved]  Snapdeal — Wrong Product Delivery and threatening to cancel order with Dumping of Cheap goods: 3rd and FINAL EMAIL : 03 Jan

Address:	Pune, Maharashtra, 411007
Website:	www.snapdeal.com

Order Id : [protected]
8 Days and i have lost 16000 to SNAPDEAL ...interest is not yet added

I ordered an LECO Le on 25th and on 28th was delivered a wrong product SAMSUNG G2 (IMAGE SENT TO SNAPDEAL email on 28th at 6:30 PM indicating it is there MISTAKE) Also.i called within 30 minutes of delivery your phone number is BIG JOKE and it tells that how you consider your customers retarded.

On 31st then a person calls that he is for pickup and comes and inspects and says don;t worry you will get the right one. shortly..and he goes back...Why do you send a person to confirm and another one to pickup ?

On 2nd i got a sms for pickup and i cancelled my other work and stayed at home wanted this to happen and i get an SMS (in home-where pickup is supposed to happen) saying delivery FAILED. and i have option to cancel an return and stay with a 7000Rs phone for 15000 Rs phone...Also there phone number is BIG JOKE ...IT keeps on thinking customers are RETARDED as it does not give a option LIKE ...the person did not come for pickup IT only options that SNAPDEAL WANT

On 3rd(today i got an SMS that pickup is scheduled) It is 700 PM nothing happened
..
AT this point i want nothing less than ENTIRE FULL REFUND and take your product back toSNAPDEAL and if it goes further then punitive damages and subsequent legal charges will be charged to SNAPDEAL

I PROMISE i will never deal with COMPANIES Like you SNAPDEAL
You are worse than Thiefs ...you are dumping cheap products ...
AS YOU DO NOT understand commerce leave e-commerce and
you have don't ha A LIVE CUSTOMER CARE NUMBER . I ASSUME ATLEAST YOU CARE for email
Thanks
Rajesh
IMAGES ATTACHED : 28/12 WRONG DELIVERY (ALREADY emailed to your helpdesk)
02/01 PICKUP READY since 430 and you say PICKUP FAILED and now you are cancelling refund REQUEST((ALREADY emailed to your helpdesk)
03/01 PICKUP READY since 430 and you say PICKUP FAILED (WHICH IS BLATANT LIE AND ILLEGAL)
YOU ARE DUMPING PRODUCTS WHICH ARE NOT ORDERED