[Resolved]  Snapdeal.com — 1 qty received however amount taken for two

Address:Anand, Gujarat, 388001

I have ordered 2 nutriglow wine facial combo by two different order number
Order no. [protected] and [protected]. I have made payment of 2 facial kit through cod of rs. 2034 as mentioned in bill attached on parcel. Bill on parcel was show 2 qty of facial kit with total amount to be paid rs. 2034. I paid the amount to delivery person. But when i opened parcel, i found one facial kit in box. It is cheating to me. Please look into matter earliest. Please provide my 2nd facial kit or arrange to refund my money. I have registered complain on [protected]@snapdeal.com. But no response.

Meghna banawala
Mo : [protected]
[protected]@gmail.com
Alternate no
Was this information helpful?
No (0)
Yes (0)
Nov 11, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2018
Snapdeal.com Customer Care's response
Dear Customer,

We've noted the details & will work on it right away. We'll connect with you & update you about the same.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information