[Resolved]  Snapdeal.com — 128 gb memory card/empty box

Address:700084
Website:Www.snapdeal.com

I'm sraddha das. I was ordered a 128 gb memory card on snapdeal. When i received the package i saw i received empty package on order id [protected]. I complaint against it on snapdeal. The investigation team contact with me and after hearing everything from me they assured about my problem. But after that 12 days already gone but i have not received any resolution. I need my money back.
My registered mobile number and email on snapdeal is
Mobile-[protected].
Email: [protected]@gmail.com
+3 photos
Was this information helpful?
No (0)
Yes (0)
Feb 12, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Snapdeal.com Customer Care's response
Dear Sraddha,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Verified Support
Jan 12, 2019
Snapdeal.com Customer Care's response
Dear Sraddha,

We understand that our team has connected with you and informed that the complaint did not pass our internal quality checks. Hence, we are not able to proceed the same from our end.

Regards,
Team Snapdeal
Complaint comments 

Comments

But it already 2 weeks gone . even after after complaint on consumer forum no one from snapdeal contact me. When did I get my money return?
Snapdeal.com Customer Care's response, Jan 12, 2019
Verified Support
Dear Sraddha,

We understand that our team has connected with you and informed that the complaint did not pass our internal quality checks. Hence, we are not able to proceed the same from our end.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information