[Resolved]  Snapdeal.com — against refund

Address:700054
Website:snapdeal.com

I, subrata basak bought an indulekha oil from snapdeal but it was damaged, so i requested to refund my 427 rupees. The runner picked up my product but i couldn't get my refund though the company was showing refund status to me but had send an sms that the bank details (Ifsc:utbi0nmt147 account number:[protected] new manicktala branch) are incorrect and when i was asked to send again the result has come the same. Please do the just to refund my amount. Thank you.
-subrata basak
(Mob:[protected])
+5 photos
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Dec 26, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2018
Snapdeal.com Customer Care's response
Dear Subrata,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Comments

The indulekha hair oil which we received is duplicate and not effective!
Snapdeal.com Customer Care's response, Nov 24, 2018
Verified Support
Hi Sptoraskar,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Dear snapdeal did you please explain what is the meaning of delivery charges you charged in every item when the item was delivered the courier boy asking me for parking charges this is totally unfair if i didn't get solution of it i will not purchased any other item from you in future or uninstalled your app from my mobile
Snapdeal.com Customer Care's response, Nov 24, 2018
Verified Support
Hi Tarun,

Apologies for the inconvenience. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Yes, I confirm.
AC/N [protected]
DALURAM MEENA
CIF [protected]
IFSC CBIN0280460

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