[Resolved] Snapdeal.com — digi led smart tv

satbrtpmk

from Mumbai, Maharashtra

Address:

2/5/290,kottapuli street ,umapathi subrayalu lane paramakudi,ramnad -dt, 623707

Order id: [protected] (1 item) details
Placed on 05 jan, 2019
I have placed digi smart tv on 5.1.19, but suddenly it has shut down on 31.3.19, i told to snapdeal about this problem. Snapdeal gave a address for complaint service for warrenty period, i wrote a letter to service centre, but no response from service centre, i complaints many times this problem. Snapdeal dont accept this problem, what can i do,

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May 17, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2019

Snapdeal.com Customer Care's response Hi Satbrt

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Apr 12, 2019

Updated by satbrtpmk Snapdeal gave wrong address for service center.service center reply as

Hi Mr. Santhoesh

The below attach latter which you have send, it is not the wright place where you have send your letter we dont sell any Digi Smart LED TV we are Samsung authorised Retail store we only sell Samsung products and even we dont sell in Snap Deal and this is not a service centre so please find the wright place to send your invoice.

Regards
Amreen Taj
MIS
MOB: [protected]

But Snapdeal demand to me for bring service center denial letter from snapdeal.but given address is wrong.

Verified Support

Apr 13, 2019

Snapdeal.com Customer Care's response Dear Satbrt,

Hope you are doing well.

We are re-escalating your issue to the concerned team and will get back to you soon.

Regards,
Team Snapdeal

Apr 13, 2019

Updated by satbrtpmk You gave a service center number[protected] today, but I cannot reach the service center because it was not reachable by phone.so please share to service center and take return Digi tv.I have many problem with this item.already i complained to you many times but you didn't take action immediately.please return this product immediately.

Apr 14, 2019

Updated by satbrtpmk You gave me this number [protected] is out of service.i have many more waste of times for you.why give a wrong phone number.please solve my problem Immediately.take return/replace this item