[Resolved]  Snapdeal.com — duplicate product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Respected sir,

My order is [protected].
My product is duplicate .this is fake product.and this product fully duplicate.i have recieved same product from amazon site.its orginal.but amount is double from amazon.but product is orginal. i want to return this product.so no option return the product.i contact to customer care service but no response.so please i want to return the product .and initiated the refund in my account.i have to against the complaint to snapdeal.because why do snapdeal ecommerce senting the duplicate product before senting its checked.then sent to customer.please i want to return the product as soon as possible

Thank you
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Aug 7, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2018
Snapdeal.com Customer Care's response
Hi Shruti,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

As I ordered lavender beans wax but I replaced it but I am not getting my refund
It didn't asked me any account details
How will I get my money ...they are showing no cash back

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