[Resolved]  Snapdeal.com — fossil watch

Address:560100
Website:Snapdeal Online Ordering

Dear snapdeal,

After reading all the registered complaints about your service and experiencing the fraud first hand, i'm totally convinced that you are not eligible for staying in business anymore.

I had ordered a fossil wrist watch which was prepaid and clearly you sent a duplicate product. Now when i want to return the order, you are not getting it picked up. However, when i have shipped the product myself, it seems you have provided a wrong shipping address which is not servicable by even the best courier services (I shipped it using bluedart btw). Your helpline is not toll-free and is automated, i. E we cannot reach out to a human representative.

This is a clear case of fraud. The government should take strict action against such malpractices.

Can you please respond and resolve this issue asap.
Order id is: [protected]

Regards,
Vijay
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Nov 20, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
Snapdeal.com Customer Care's response
Dear Vijay,

Apologies for the inconvenience caused.We wish to inform you that your refund has been initiated from our end and you will receive the amount within 7 to 10 working days.

Regards,
Team Snapdeal
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