[Resolved]  Snapdeal.com — fraud to send item bluetooth I order but inside empty plastic stik west

Address:Rajkot, Gujarat, 360005
Website:www.snapdeal.com

Dear yogesh,
Thank you for contacting snapdeal.

This is with reference to your email dated 07-jan-2019 regarding your order.

We require more details to work on your request.
In order to quickly help you, please reply to this email with the following details:-

1. Registered email id/ registered mobile number/order number/suborder number for query related to any order placed on snapdeal.

2. Item name/ item information for query related to product information & services.
Kindly share clear photos.
Get your order related information in 'my order' section on our app/ website. Click here to directly reach the "my order" page.

Thank you,
Team snapdeal
Issued on: mon, 7 jan, 2019 reference number: 53309753

— forwarded message —
From: yogesh jain
Date: mon, jan 7, 2019 at 11:14 am
Subject: frudad item rec'd.
To:

Respected sir

Kindly inform you that my order details atch. Bloototh when i was open only west find rounds pipe many times i writing you but no answer yet

So i have to complaint in consumer court fraud 420, 407, 134 etc.

Yogeshkumar paramar
[protected]
7 attachments

Yogiraj jain
Attachments
Mon, jan 7, 4:46 pm (2 days ago)
To help

— forwarded message —
From: [protected]@snapdeal.com
Date: mon, jan 7, 2019 at 12:25 pm
Subject: alert. Please share more details regarding your query.
To: [protected]@gmail.com
This is your anser


Dear yogesh,
Thank you for contacting snapdeal.

This is with reference to your email dated 07-jan-2019 regarding your order.

We require more details to work on your request.
In order to quickly help you, please reply to this email with the following details:-

1. Registered email id/ registered mobile number/order number/suborder number for query related to any order placed on snapdeal.

2. Item name/ item information for query related to product information & services.

Get your order related information in 'my order' section on our app/ website. Click here to directly reach the "my order" page.

Thank you,
Team snapdeal
Issued on: mon, 7 jan, 2019 reference number: 53309753

Ref:_00d90wayi._5000o2gvyzs:ref

Reply
Forward

To:

Respected sir

Kindly inform you that my order details atch. Bloototh when i was open only west find rounds pipe many times i writing you but no answer yet

So i have to complaint in consumer courtfraudd 420, 407, 134 etc.

Yogeshkumar paramar
[protected]
7 attachments

Yogiraj jain
Attachments
Mon, jan 7, 5:12 pm (2 days ago)
To help

— forwarded message —
From: yogiraj jain
Date: mon, jan 7, 2019 at 4:46 pm
Subject: fwd: frudad item rec'd.
To:

— forwarded message —
From: [protected]@snapdeal.com
Date: mon, jan 7, 2019 at 12:25 pm
Subject: alert. Please share more details regarding your query.
To: [protected]@gmail.com
This is your anser


Dear yogesh,
Thank you for contacting snapdeal.

This is with reference to your email dated 07-jan-2019 regarding your order.

We require more details to work on your request.
In order to quickly help you, please reply to this email with the following details:-

1. Registered email id/ registered mobile number/order number/suborder number for query related to any order placed on snapdeal.

2. Item name/ item information for query related to product information & services.

Get your order related information in 'my order' section on our app/ website. Click here to directly reach the "my order" page.

Thank you,
Team snapdeal
Issued on: mon, 7 jan, 2019 reference number: 53309753

Ref:_00d90wayi._5000o2gvyzs:ref

Reply
Forward

To:

Respected sir

Kindly inform you that my order details atch. Bloototh when i was open only west find rounds pipe many times i writing you but no answer yet

So i have to complaint in consumer courfraudud 420, 407, 134 etc.

Yogeshkumar paramar
[protected]
7 attachments

Yogiraj jain
Attachments
6:56 am (7 hours ago)
To complaint

This fraud me it's realy online business cheat people i have atch. All document snapdeal never get back anwar

So please some this

Take action now

With regards
Yogiraj jain
+91-[protected]
+7 photos
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Feb 19, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
Snapdeal.com Customer Care's response
Dear Mahaveer,

We understand that our team has connected with you and informed you that complaint is against our trust pay policy (out of TAT). So, we are not able to proceed the same from our end.

Regards,
Team Snapdeal
Feb 02, 2019
Updated by Mahaveer04
so what i do? your fake item
Complaint comments 

Comments

I did an online purchase on 23rd december bt they never shipped hence snapdeal told that they have initiated the refund to my account. And it will be credited within 7-10 business days bt still i didn't got the refund back.

Snapdeal.com Customer Care's response, Jan 11, 2019
Verified Support
Hi Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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