[Resolved]  Snapdeal.com — goods delivered without serial number

Address:Ahmedabad, Gujarat, 380001

I have purchased 1 intex power bank from snapdeal.com & the seller is staunch e-tail services llp.

Staunch e-tail services
Llp_kunda_vl
Warehouse 10 bigha, 15 bijwas, out of
Khasra no.264/1 (1-04).[protected] and
266 (4/15), khasra no.247 min (3-01), 248 (4-
16) and 249/1 min (0-19), village-hiran
Kudna,
City delhi / state delhi
Pin 110041
Company's vat tin : [protected]
Company's cstno : [protected]

I have received the same as on 13.12.2016 & now a days it is under waranty.

At the time of delivery i got the same in bubble bag not in any box. And on the same serial number is not there.

Now my power bank has to be repaired so i had visited intex service station at ahmedabad but they asked for serial number.

So, i have demanded serial number from the snapdeal as well as from the seller but no is repsonding me.

I am attaching invoice copy herewith.

Request you to help me for getting my serial number so that it can be repaired or replaced by company.
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Oct 22, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Sep 15, 2017
Updated by Rikin V. Shah
I had talked with customer care guy but he told me I have to repaired the same by out of pocket expnses. They will not agree to help me for the tiny thing.
Verified Support
Sep 21, 2017
Snapdeal.com Customer Care's response
Dear Rikin V. Shah,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Comments

Still no one has called me from snapdeal & niether my complain was resolved
Snapdeal.com Customer Care's response, Oct 7, 2017
Verified Support
Dear Shahrikin16,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
Mail done but no revert...

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