[Resolved]  Snapdeal.com — i have been bluffed by the seller. paid for 2 nos. watches and received 1 no. watch where in the invoice the quantity shown is 2 nos.

Address:

Kolkata, West Bengal, 700088

24 hrs already over where is your feedback. I have been bluffed by the seller. Paid for 2 nos. Watches and received 1 no. Watch where in the invoice the quantity shown is 2 nos. I will take this matter to concerned heads if i dont get my money back.
I am very dissapointed to inform you that for my order id - [protected] i have ordered 2 same watches. I got sms that the item of raga watch+1 more product will be delivered by today. It was a prepaid order. I collected the parcel and i doubted as the parcel size was too small. I opened it infront of the delivery boy from vulcan olp ds. To my surprise in the invoice attached to the parcel it was printed 2 nos. Of watches. But when i opened the parcel infront of the delivery boy i found only 1 watch is present in the box. I confirmed it with the delivery boy from vulcan courrier (Ranjit mondal - [protected]). I was just shocked. He then called his executive from the spot and told bout the incident, that in invoice 2 nos. Is mentioned but physically inside the box there is only 1 no. Watch. Then the executive talked to me over phone (His no. - [protected]) and suggested me to return the item and go for refund.
Details of the parcel :-

Invoice no. - scc9fc/18/3213
Invoice date - 14/02/2019
Seller - gin traders
Plot no. 8 kh no -39, veena enclave
Nangloi delhi - 110041
Near parag bharti public school
City - new delhi/state delhi (07)
Pin - 110041
Gstin - 07dzupm5953a1zz

To my dissapointment the tracking code is jvlsd[protected] whic is same for both the watches.

I can requested return for the 2 items. But within 5 mins a message came and i checked my order status where it is shown that the return request is closed for 1 item. And the other item is return request processed. I have paid for 2 watches. Why should i get 1 watch and the invoice it is mentioned 2 watches. What is happening with snapdeal. I am very much dissappointed.

I am attaching the required pictures so that refund rs. 1568/- is being transfered to my bank account.

Regards,
Soumalya sen
Ifb industries limited
14, taratolla road,
Kolkata - 700088
[protected]
[protected]