Snapdeal.com — Id: 05125833,id: 05322478

Dear Nitesh( niteshvw),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

pls look into this as well case ID: 05208587
sub order code :[protected] i recieved this return and found to be wrong product not mine case id ID: 05214709
and later i recieved this mail "Shipment Undelivered Alert-SHREE KKP KIDS WORLD" moany time i have said i have not refused the product i have recieved any call regarding this niether delivery attempted, they are replying to me and after some days today i recieved this mail
Shipment Rejection Mail-SHREE KKP KIDS WORLD-S01a46-13_May_2016
You are receiving this email as recently Snapdeal shipped a customer return shipment to your premises through a courier partner, however this shipment was rejected at your end, which is against the Snapdeal RPU policy.
Request you to kindly review the attached copy of the policy & process. IMP Note: Snapdeal will not be held liable for any damage or loss of this shipment and will have no liability for any query over this shipment .


what kind of attitude snapdeal staff have what are they trained for ?
dont they have team to investigate the couier person mail are false or not, on what basis they are ignoring my mails and supporting the courier ?
pls resolve this

Dear niteshvw,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

ID: 05208587
sub order code :[protected]

still i have not seen any resolution for this and other few issues well

how much time we should wait pls solve the issues
CASE ID :
ID: 05214709
ID: 05125833
ID: 05208587 plss look this 2 time penalty will be charge on this where as i recieved this wrong return issue id ID: 05214709
ID: 05455805 i dont see the transaction yet for this

Dear niteshvw,

Apologies for the delay. Our team is working on this concern; we will get in touch once we have further updates on the same.

Regards,
Team Snapdeal

case ID: 05565031 for this i have recieved wrong return and snapdeal has charged reverse merchant cut and pealty for this,
ID:[protected] i have not recieved reimbrusment for this yet
ID:[protected] for this i should get reimbrusment and penalty reverse but i have received merchant cut and reimbrusment not done
there are many more issue which are not being repling by sellers help and here as well i am just getting mesgs to wait, how many months should i wait for my money ?

Dear niteshvw,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal

case id ID: 05645165 sub order id :[protected] i have received only penalty not the reimbrusment

case ID: 05565031 sub order id:[protected] i have received only penalty not the reimbrusment

case ID: ID: 05590156 sub order id:[protected] received wrong product reimbrusment not done yet

case ID: ID: 05590156 sub order id:[protected] received wrong product reimbrusment not done yet

from 3 months these are going issues every 10, 12 days i am getting same reply "payment will be done in coming 2-3 payment cycle, or working on issue will be solved soon "
returns deduction are upto date when it comes for reimbrusment snapdeal needs to be reminded multiple times for the reimbrusment still they never live upto the promise or commitment of makeing the payment

Dear niteshvw,

We are still working on your issue and will update you shortly.

Regards,
Team Snapdeal

Dear niteshvw,

We are still working on your issue and will update you shortly.

Regards,
Team Snapdeal