[Resolved] Snapdeal.com — loreal professional shampoo and conditioner 230ml

manish adlakha

from Agra, Uttar Pradesh

Address:

New Delhi, Delhi, 110059

My name is manish adlakha my order number is [protected] i have order loreal shempoo and conditioner when i open the order package bottel were empty it was very bad experience with me i want my money back. Please look into it. I believe snap deal is very big company. I dont know why its happen with me. Please consider it in high priority. Thanks manish adlakha

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Apr 1, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2018

Snapdeal.com Customer Care's response Dear Manish(manish adlakha),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

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Comments

Suraj Mehta

from Shahganj, Uttar Pradesh

Sir this is my suborder id by mistake my replacement has been cancelled ...kindly helpme out for this i want to replace it with one no. Big size of slippers ..

Snapdeal.com Customer Care's response, Mar 3, 2018

Verified Support

Dear Suraj Mehta,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly share the details with us at help@snapdeal.com so that we can assist you in a better manner.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Mar 11, 2018

Verified Support

Dear Suraj Mehta,

We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal