Snapdeal.com Complaints & Reviews

I gave the order for mabelyin kajal pencil, first they delivered the half item and when i innitate the refund request they send their executive 2 times and every time they denied it to take as wrong reason selected. What the hell as there is no correct reason in their app, no one is picking a call in their customer service, i have written so many email to them, they are not calling back, chor company

Order id: [protected] reference no: 50169463
Placed on: issued on: fri, 28 sep, 2018

Sub order id: [protected] reference number: 50169315
Placed on: issued on: 28/9/2018

I bought two dress, all are deformed. I request for refund, i had send the item, uploaded the courier receipt. But nothing happens till now. When i complained about the problem, i only got some stupid auto reply. Worst service ever. Please try to slove it asap. I can take down half of your company reputation."try me".

I am here for highlight the blunder which i am facing from the last 3 days. On 2nd october 2018 i made a order through snapdeal which order no. Was [protected] (Prestige pht 04
4 burner glass auto hob top). I have to give this product to my mother on their very special day. But a
Very big thanks to snapdeal they made this day to big disaster. I got this product on 10th october at
Afternoon. We found this package in damage condition, when we opened this package we found the glass of this hob top is broken. For this verification i have attached the photographs. Immediately i made the return request at same time, almost 54 hrs have been passed i have not received any single phone call from snapdeal customer care team.
Also i have notice in invoice & on package i found that piece which i have received is manufactured of
September 2015. So i have got 3 years old product. Is it really possible that at the time of 2018, i may
Received 3 years old piece.
Why i am writing this message here that please dont go to sanpdeal for online shopping beacause they dont have any customer care team for service. They have only computer system supported customer care. You can only press 1 press 2 press 3 etc. But they dont have any press 9 for contact the executive for verbal communication. Now i am looking for some legal solution for this. Please please keep distance from snapdeal as they dont have snap deal they only have loot deal.

I have bought boat bassheads 200 earphone which comes with 3 year warranty which was shown in the discription...

After few weeks the mic wasn't working
That's why i tried to return but it says 7 day

Return time has been passed...
Please help me in that ₹550 for a earphone that barely servives for some weeks is not good at all...

I am shopping on snapdeal for a long time but i never expected this to happen...

Spandeal team,
I got a call this morning that i had won a tata safari car as part of a lucky draw on snapdeal. I was given choice to either pick the car or provide bank details so that the equivalent amount can be deposited to my account.

This is breach of my privacy.
How did fraudster get acesss to my private information, item i bought, my phone number and my shipping address..? I feel betrayed that the information has been leaked. This was my first time shopping on snapdeal and am disappointed. I will ensure i tell my friends and family to stay away from snapdeal who cannot ensure privacy of information.

I ordered 14 pairs of shoes order i'd [protected] & [protected], however the shoes i received were not original, all were fake. Now when i created the cancellation request, snapdeal is telling that they can't take return & amount of 4 shoes will not be refunded as per their policy. The said policy should have been informed to me before hand not after i made to cancellation request!

Avinash

Dear sir,
Congratulation you are product order snapdeal shopping result are out in the selected for name of mansoon-luckky draw. Your name to open the luckky draw. You have two options
1st is tata safari
2nd is payment of rs 12, 800, 00/- the charge of registration service 6500/-
For more details contact us:
[protected]

Dear sir,
I have not received order id [protected] dt.22/9/2018. I have received call from courier boy but did not receive above said order parcel 2/10/2018. Your tracking record showing parcel delivered but in reality i did not receive. Immediately i have put complaint on help @snapdeal.com. Till today you have not resolved matter. This is ismy third reminder. Really disgusting and not expected such treatment to customerfrom snapdeal.
Thanks.

A person by name nithin kumar singh called me up and said i have won lucky draw and he is from snapdeal. He gave two options:
Car or cash of 12lakhs

I asked for guarantee and he said i will provide all my government documents.

He also said me to deposit 1% of amount as gst if i want to take amount or else 60k for rto if i want car.

He has also forwarded his company id card, aadhar card and pan card.

Is this true? I don't believe so! Let me know.

Thanks

I ordered for boat bluetooth speaker through snapdeal app and paid in advanced. I could not contact the courier company as there is no contact details found. Now it is showing that the product is delivered whereas i never received it. Kindly do the needful else i will have to take steps with consumer forum. I need the product to be delivered by tomorrow. I also need the name if somebody has received the order on my behalf. I was there in office. It is showing that it was delivered on 10:30 pm. Is it a time to deliver the product? Very upset with sanpdeal.

My refund cashback zxg 256 gb card not plz

I ordered a casio watch order no.[protected] but the watch recieved was damaged so i filed a return request for refund of my money. The pick up was scheduled on 8th oct 2017 but no one turned to pick up the watch. When i tracked the status, scheduled delivery is postponing everyday.
I m very unsatisfied. It was urgent order but it turned out to be defective and now no one is coming to. Pick the order for its return. My 2500 rupees is at stake.
Never expected that snapdeal can be such a fraud...

[protected]@gmail.com

My awbno...[protected]... When tracked it says the consignee... Has refused to accept.. Time 10:44pm... My complaint is the delivery boy never contacted me and how come they can say i refused and do xpressbess deliver so late at night... I wonder... It is the worst courier service i have come across.. My product was there for so long but no one bother to call and deliver... Kindly do the needful.

You people are not trustworthy. Snapdeal is a big fraud company. I ordered branded things 10-12 days back and landed up getting duplicate products. Also, I returned all those products and the money hasn't been transferred to my account yet. I will ensure that nobody orders anything from snapdeal.

This is the number i got a call from :
[protected]

How unsafe is snapdeal to connect with small time retailers and wholesalers who have access to customer information like their names, numbers and addresses? Very. I want to delete my snapdeal account asap.

Either way snapdeal's products are first or second copy fake products which are misleading when it's stated as "original" on the website on low discounts.

This call came from bihar and the man couldn't pronounce my name correctly but re asked for my name and address to confirm the same. He said that tata is collaborating with snapdeal and that i won a prize in a lucky draw which is a car or i can choose the cash prize which is 5.6lac.

He mentioned that he sent me a text (Which i didn't receive and found that very fishy). I looked it up online and found out it was a fraud.

The sad part is i couldn't properly connect with snapdeal's pointless customer care number. Each time i dialled the number and input the number for "product and offer related information', the call was not going through. I mean, get your act together!

Sir on 28 aug 2018 i purchased as lenovo white a850 4g mobile from snapdeals as cash on delivery. I recieved my courier and found that phone is different from which i have ordered this was 3g phone. On vey next day i send that phone back to snapdeal with my own money. They had recieved order and are saying this "your reason for returning is not accepted. From is clear fraud that company is trying to sell its 3g phone as left in their stock plz do needful. When contacted wit customer rep that told that this is their policy that electronics good once sold will not be returned. Please do needful i want money back

For 2 of my order i initiated return, its been 2 weeks no vendor is coming to pick the item and moreover i am getting one auto message on reschedule daily.

For 1 of my order, its not delivered to again 2 weeks over. Contacted respective delivery vendor "'[protected]@vulcanxpress.com' over mail. No action at all.

Regret to shop from snapdeal!! Inappropriate selection of vendors!!! Vaey bad experience!!

My refund money not credite my bank ac & snapdeel site & app par status show the refunded my mony is 6 oct 2018...
Snapdeel costumar & toll free no. Kabi milta hi nahi.
Snepdeel site is fake & chor & dhokebaaj...
Product bechte time kuch or baad mai kuch or...
Choor...

I had ordered a mobile phone l1r1 trigger. As it is imported it took about 3 months but then when the time of delivery came no one is delivering anything but it shown delivered on status. I had submit a complaint and they say they will contact me asap but till no one is calling. Very poor service snapdeal is. Really bad. I had waited this for a long time but now all is gone. The site wouldn't help me with my problem.

I did trust on your co. But all my trust had been smashed due to your misconduct. 1st the product alongwithas package were not in good condition. 2nd i had return the returnable product as per your instruction but till now nor the real product neither the refund has reached to me. And last i tried my best to connect with your executive over phone, but alas all my efforts were in vain. So you make me very disappointed.