[Resolved]  Snapdeal.com — lucky draw

Received a message in the name of snap deal as my number has been selected in the lucky draw mahindra xuv 500 cost rs.12, 35, 000/- registration charge pay 8500/- email id [protected]@snadeal.com helpline no.[protected]

To make the payment they have provided this account details - name anu raj, a/c. [protected], sbi, ifsc sbin0002938

This person is calling to ask for bank details and to pay 5500/- to register and get the amount equivalent to price amount if we don't want the car
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Jul 29, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
Snapdeal.com Customer Care's response
Dear Rajeswari N Shobha,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Complaint comments 

Comments

I am one of the customer of snap deal. I received same above message. They discussed with their mobile number is [protected]. They are thefting the snap deal order details and making calls to the customers through snap deal. They are given I [protected]@snapdeal.com help line numbers [protected], [protected]. Please take action such fake messages through snap deal.
Snapdeal.com Customer Care's response, Jul 7, 2018
Verified Support
Dear Andesudhakar,

Do not respond to any communication claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request customers for unsolicited financial info or advance payments in exchange of rewards. Our offers are available on our website and app.

Regards,
Team Snapdeal
I am one of the customer of snap deal. I received same above message. They discussed with their mobile number is [protected]. They are thefting the snap deal order details and making calls to the customers through snap deal. They are given I [protected]@snapdeal.com help line numbers [protected], [protected]. Please take action such fake messages through snap deal.
andesudhakar's reply, Jul 5, 2018
How snapdeal take action
Snapdeal.com Customer Care's response, Jul 7, 2018
Verified Support
Dear Andesudhakar,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls/sms.

Regards,
Team Snapdeal
what action taken for the given mobile numbers

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