[Resolved] Snapdeal.com — misused my personal number and privacy

vishal359

Address:

www.snapdeal.com, 854301

After long time I purchased from snapdeal. Today i got call and fake msg. Tell me one thing how can they know my no. And what I purchased from u.
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Here is msg for related this..
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. Snapdeal Company dear customer sir/ madam you are the winner of Snapdeal company lucky draw show you are First Prize winner of rupees ?- 12, 80, 000/- Twelve lakh eighthy thousands Rupees or Safari. Registration charges 8500 etc.. for more details Helpline numbers (Customer care ) :- +91-[protected]

Regards
( Dayashankar Mishra )
+91-[protected]

+2 photos

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Feb 24, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jan 23, 2020

Updated by vishal359 And one more thing.. I received product via email.. Then tell me how they got my no. And product details?? One more call received my friend on 22.01.2020. Cz he purchased from snapdeal

Verified Support

Jan 23, 2020

Snapdeal.com Customer Care's response Dear Vishal,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Jan 23, 2020

Updated by vishal359 First tell me how can they know my purchased item details and my no.?? Cz I purchased it via email id.

Verified Support

Jan 24, 2020

Snapdeal.com Customer Care's response Dear Vishal,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Comments

Rani Bhalerao

Snapdeal had made a call, on occasion of winning a maruti car in lucky draw and asked for 15000 to credit in their bank
I request to take imapctful action against this spamer
And snapdeal should make sure that the deatails provide by customer should be kept confidential

Snapdeal.com Customer Care's response, Jan 28, 2020

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal