[Resolved] Snapdeal.com — mobile | |||||
I have purchased mobile ivoomi black colour from snap deal on 24th march 18 and received mobile next day on 25th march 18. I am not satisfied with the quality of this product its not that as was described its look old and camera is not performing well and having issue with internet connectivity too i immediate processed the request for refund of this product under there return policy. But i got email from them that it cannot be refunded. They have blocked my number at their application and i am unable to contact them. They are not listening my problem. One of another mobile i have purchased from amazon but they did not do this to me like snap deal is doing. I am middle class person and cannot let snap deal to rob my money like this. I want full refund back in my account. They are doing time pass with me so refund time limit can cross and after that they will have an excuse that refund limit passed. Please help me in this matter. Was this information helpful? | |||||
Apr 29, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Mar 29, 2018 Snapdeal.com Customer Care's response Dear Sonia, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |||||
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We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.
Regards,
Team Snapdeal