[Resolved]  Snapdeal.com — Money deducted, but order not placed

Address:600042
Website:Snapdeal

My snapdeal account was amulya. [protected]@gmail.com. I had placed an order for the product 'jewels galaxy combo of fancy ad earrings'.

http://www.snapdeal.com/product/jewels-galaxy-white-alloy-american/[protected]? Mid=dod|19thmay|web|womensfashion|womensfashion|product|jewelsgalaxycombooffancy...

And they collected 129 + 30 (Delivery) = 159 rs. After payment i was not able to see my order details in my account and also i didn't get any email confirmation. Payment was done at 19th may2016 at 10.29 am.

Please resolve it.
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May 19, 2016
Complaint marked as Resolved 
Resolved
Snapdeal.com customer support has been notified about the posted complaint.
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Comments

Dear varuntak,

Hope you are doing good.

We tried contacting you, but were unable to get in touch. Please contact us on [protected]@snapdeal.com for any further information.

Regards,
Team Snapdeal

mera order cancelled kar diya

Mene 11th desamber ko mobile le liya jis pe bhari discount tha or compny ne mera order bhi book kar liya fir dusre din apne app mera order cancel kar diya mera order id : [protected]
phone-[protected]

Product not deliver otherwise cancel it

Alwar
Snapdeal....
Product not deliver instead of that cancel my order forcefully...after 15 days of placing my order.
Dear AlanMat,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

used product delivered

I was delivered a used product.

Zen mobile

Wat the hell u r delivering the product i book a new mobile from u r snap deal site and wen it is delivered to me bt wen i opened the pack i saw a broken mobile inside it instead of new mobile...wat type of servive u r giving.i can give complaint abt u r co bt i am not doing

Fake iphone accesories

Hi, i have purchased a iphone 6s from snapdeal but accesories in the box were fake but now they are not listening to my complains. please help me.
Dear lovenish saluja,

Thanks for reaching out to us. Kindly share your order id or complaint number with us at [protected]@snapdeal.com so that our team may assist with your concern.

Regards,
Team Snapdeal
Dear rajjosh99,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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