[Resolved] Snapdeal.com — No refund after account suspended | |||||
I am doing shopping from you from many years. I may have purchased items over Rs. 1 Lakh. It was happy shopping with you considering few items were not upto the mark or size issue, or defects. I returned them, still I can say the total return would not be more than 20% of overall purchases. Last month I ordered few dresses of Rs.3383/- and none of them were as good as shown in the pics, even size was the issue. A return was requested. After collecting the items my account got suspended and it is said unable to refund the amount. Customer care says your account shows too-many returns. I remember few items were cancelled by yourself as unable to full-fill. Few items were Fake, I did inform you & even to Levis. In the portal it says it will be refunded on or before 19th April, today is 25th. Still not done. Can any e-shopping company digest your money? Is this not a cheating or looting from customers. Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 Snapdeal.com Customer Care's response Dear Anoopvaidya, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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They will not provide any solution, Go and file FIR against them
I have received an empty box but still waiting and waiting for refund. Useless.
They will always say that they are working on your query. they have nothing to do, They are just wasting our time. Do not expect from these bloody cheaters
Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.
Regards,
Team Snapdeal