[Resolved] Snapdeal.com — No response and no respect by delivery team

 
1 Review
Bangalore, Karnataka, India
 Kiran N Reddy
I here by inform you that i have ordered a samsung galaxy metro XL and delivery was suppose to be done on 12/01/17 and i got a confirmation message on same day about the delivery but i didn't get any call from delivery team. The next day i.e today i again got same message that today the product will be delivered. And the delivery person called me but refused to deliver it to my adress and asked me to go to him and receive the product. When i finally went to collect the product to him he never attended my call. I called him more than 4times he was repeatedly ending my call. This is the worst online store since this problem is not new from its team. The previous order was also having the same issue. Ill suggest everyone not to trust this worst store
Complaint marked as Resolved Feb 24, 2017

Complaint Status


[Jan 13, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Updated by Kiran N Reddy, Jan 13, 2017
What does it think of customers like us. We are not beggers to beg its their duty to deliver the product whatever is available from the menu.
Verified Support
Snapdeal.com Customer Care's response, Jan 14, 2017
Dear Kiran N Reddy,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
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    Customer satisfaction rating
    63%
    Complaints
    12702
    Pending
    3977
    Resolved
    6930
    phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    location
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    Snapdeal.com - No response and no respect by delivery team