[Resolved] Snapdeal.com — Not getting refund of returned item

sahilraheja78

Address:	Gurgaon, Haryana, 122001
Website:	Www.snapdeal.com

I have ordered sujata powermatic plus juicer mixer grinder but received prestige juicer mixer grinder. I put a request to return the item and sent the images of the received product. Snapdeal approved the return request and asked me to send the item back through your courier choice. They provided me the address and i got printout pasted on the packet and sent it back. Now they have received the item back but not refunding my amount. Instead of my several mails they are no replying. When i called, i am not able to connect with any of customer care representative

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jul 13, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2017

Snapdeal.com Customer Care's response Dear sahilraheja78,
Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com.

Regards,
Team Snapdeal