[Resolved]  Snapdeal.com — not received 12, 000 of my returned mobile.

Address:Neemuch, Madhya Pradesh, 458441
Website:www.snapdeal.com

I haven't received refund for my returned order, redmi note 3 (32gb gold).
Order no. : [protected]
Suborder no. : [protected]
Invoice no. : s27e64/16-17/23655

They neither gave me refund, replacement nor my product.
When i asked them about the problem they said it's internal problem, then i asked that what is the internal problem they said we can say the internal problem to our customer.
It's been more than a year i haven't got anything from snapdeal neither refund, replacement nor my product.
Snapdeal cheated me i lost ₹12, 000 for my returned product.
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Dec 12, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Snapdeal.com Customer Care's response
Dear customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Comments

They told me due to internal problem we can't give refund/replacement neither my returned product.
When i asked them what is the internal problem they said we don't share this thin with our customer.
Now, what can i do 😢?

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