[Resolved]  Snapdeal.com — order status shows delivered but not received my order

Address:Hyderabad, Andhra Pradesh, 501401
Website:snapdeal.com

I ordered "Lambent s530 Bluetooth Headset" on 24th oct, 2018 and Payment done with FreeCharge wallet. Order Id: [protected], Suborder Id: [protected]. I didn't receive my order till now, i didn't receive any call but order status is showing, it is delivered.
Item Name: Lambent s530 Bluetooth Headset
Order Id: [protected]
Suborder Id: [protected].
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Nov 27, 2018
Complaint marked as Resolved 
snapdeal cancelled my order and refund my amount, again i ordered same product with different address. This time they delivered on time with time to time msgs.
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Snapdeal.com Customer Care's response
Hi Venkat

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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