[Resolved] Snapdeal.com — Please do not purchase any product from Snapdeal.com...Totally fraud and unprofessional | |||||
I had ordered 5 products from Snapdeal on 16.05.17 (order id [protected]) & paid full amount of Rs. 7854/- through sbi debit card. But out of five products for one product i.e Kent Maxxx U. V water purifier company only update on their order page that product is packed and ready to dispatch for few days. on 19.5.2017 I had a mail from Snapdeal(after 3 days of placing order) that Your order for Kent 7 Ltr Max UV Water Purifier couldn't be fulfilled by the seller We tried to place the order with an alternate seller but were unsuccessful and had to cancel it. But product was available on site. When I contacted customer care they replied me to made fresh purchase, but at that time the product of above said product had been rise from rs 5678 to rs 8400. I want to know from company what is the fault on my end in the whole incident, why I bear losses for the fault which occurs at ur end. Even these peoples mentally torture me by providing wrong information. Even they kept my money from 16.5.17 to till date I have not received yet..Do please aware o[censored]nprofessional and unethical practises of Snapdeal..Think before to buy any thing from Snapdeal. They only know how to earn commission's, customers are secondary for them. Please ignore Snapdeal...fake entrepreneur...fake peoples. Was this information helpful? | |||||
Jun 23, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support May 23, 2017 Snapdeal.com Customer Care's response Dear sumitsanotra, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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