[Resolved]  Snapdeal.com — privacy issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.snapdeal.com

My no registered with the account is not my no anymore and the individual who has that no had login in my snapdeal acc with just otp that snapdeal sends on phone no and he/she has placed an order. Now i have tried contacting snapdeal support to change my no or close the account. They replied that due to their privacy compliance they cant do anything. So snapdeal is saying anyone can login in anyone account with just otp on to phone no.
Pls look into this matter as i am concerned about my details saved in the account.
Jayesh
[protected]@gmail.com
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Apr 5, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
Snapdeal.com Customer Care's response
Dear Jayesh Gan,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal
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