Snapdeal.com — Product not received by me. Order status delivered

Rani Jaganathan

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I ordered a toy for my kids birthday worth1000+ rupees. Expected date of delivery 4th august2020. But i didn't received it till today. I have been following with them since then it's full of automated reply. After 45 days they r saying sorry for the inconvenience caused in future it will not repeat. But order has been delivered. And they insists upon closing the case. I still asking them for money or my toy back. I am home maker and stayed home that day. I received few orders from snapdeal and their delivery partner delhivery. How this parcel alone got delivered to someone else

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Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2020

Snapdeal.com Customer Care's response Hi Rani,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Dec 08, 2020

Updated by Rani Jaganathan I got my refund.
Thank you team