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[Resolved]  Snapdeal.com — refund against my order id: [protected]

I placed an order on 4th feb. It was shocking for me after 10 days of placing my order snapdeal has cancelled my order due to unavailability of stock! And initiated refund to be processed within 10 days. Today is 25th feb and i haven't received any update from team.

Surprisingly i have got one message saying your order has reached to your city and will be delivered by tomorrow! Is this the professionalism you guys work on?

After reaching again and again to snapdeal team to cancel my order and to refund my payment i am clueless that what is going to happen with my refund!
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Mar 29, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2019
Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 
2 Comments

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Comments

It’s been 3 weeks I have ordered product from your website but there is no progress in your delivery and there is no response from your side.Can you make my product to deliver as soon as possible.

Reply
Snapdeal.com Customer Care's response, Feb 28, 2019
Verified Support
Dear Satya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
The Indulekha oil I've received is not the original one but it's duplicate. Some other oil is poured into the bottle which resembles Indulekha oil. As I've discovered that Snapdeal advertises and sales fake products in the name of offers, I will never purchase from Snapdeal.
Reply
Snapdeal.com Customer Care's response, Feb 28, 2019
Verified Support
Hi Chappi,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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