[Resolved]  Snapdeal.com — replacement of kodak powerbank 12500mah, invoice number: sa2997/1003906 dated 21 october 2017

Dear Sir/Madam
I have purchased a kodak power bank 12500mAh,
Invoice No. SA2997/1003906 DATED 21 october 2017
Item code:DW4477476
Order no. : [protected] DATED 20 october 2017
Suborder no. : [protected]
It is not working since past few months for that I had complaint on a toll free customer care number [protected].I have been registered with Jeeves, ticketed 8E4-34301NOSC[protected].But no service engineer contacted yet. When I asked for the address of the service center of kodak power bank, I was provided with #[protected] but when I contacted here I was provided with #[protected] where I got to know that they does not provide any service to the power banks neither did they know the sevice center of the same. Hence I request you to kindly replace my powerbank with a knew one.
With best regards
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Jun 29, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 18, 2018
Snapdeal.com Customer Care's response
Hi Aditi agrahari

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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