[Resolved]  Snapdeal.com — return and refund

Address:Meerut, Uttar Pradesh, 250001

I order for nike nike chroma 5 green thong flip flop form snapdeal and order id is -[protected] i received this product on 15th march 2018 i have issue with this product i received not that product for which one i order for i was expecting that product will be original but product is not original and with this i have size issue i requested for return. On 19th march by mistake return request closed but i want my money back i will buy some other product from snapdeal soo please as soon as possible solve this and give my money back i hope you guys help me on this
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Apr 22, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
Snapdeal.com Customer Care's response
Dear Customer(george masih18),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal
Complaint comments 

Comments

Sir ple replace my had bag
Snapdeal.com Customer Care's response, Mar 22, 2018
Verified Support
Dear Hammad Karim,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Mar 30, 2018
Verified Support
Dear Hammad Karim,

We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Purchased a Micromax mobile from Snapdeal
Now when I visited for getting it repaired
The Micromax care denied it on the ground of product being non Micromax
The product is in warranty
I have mailed Snapdeal care
And even attached denial letter with stamp of service center
Still they are not resolving the issue
Kindly assist
Snapdeal.com Customer Care's response, Mar 22, 2018
Verified Support
Dear Customer(Sighskm),

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Mar 30, 2018
Verified Support
Dear Customer(Sighskm),

We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Thought it shaver but it came trimmer...sorry it's our mistake...
Snapdeal.com Customer Care's response, Mar 23, 2018
Verified Support
Dear Subrata Chalkader,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at help@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Mar 31, 2018
Verified Support
Dear Subrata Chalkader,

We hope your concern is resolved. Please drop us an email at help@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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