[Resolved] Snapdeal.com — snapdeal lucky draw xuv500 - fraud call

Sanaboina Ravi

from Gurgaon, Haryana

Address:

534244

This is about a fraud call received from [protected] and sms as below
Congratulation sir, for online shopping on snapdeal.com pvt ltd company "new year 2018 bumber dhamaka" lucky draw contest happen and you won 1st prize mahindra xuv500 four wheeler and market price rs. 12, 80, 000.00 winner certificate. Company credit card and registration charge: 12800 customer care helpline number [protected] tollfree [protected]

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Jul 30, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jun 29, 2018

Updated by Sanaboina Ravi Dear Snapdeal team,
Kindly validate how genuine is above call / sms received
Request you pls take necessary action on fraudsters
Looking forward an early response
BR// Ravi S.

Verified Support

Jun 29, 2018

Snapdeal.com Customer Care's response Dear Sanaboina,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Comments

Arav Pandey

from Bazpur, Uttarakhand

I have order a apple i phone 5s and when i opened it, it doesn't switching on i am very disappointed so... I want my refund or replace my phone as soon as possible

Snapdeal.com Customer Care's response, Jun 30, 2018

Verified Support

Hi Arav,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal