Snapdeal.com — Snapdeal not give refund, replace or return | |||||
I ordered a product from snapdeal, Product Name : LG x screen 16 GB(Black) Snapdeal Order id : [protected], Order Date: 20/07/2016 Delivery Date: 23/07/2016 After delivery next day 24/07/2016 i complain to snapdeal customer care that product camera was not mach 13 mp, it''s like 5 mp, Then executive was initiate a return complain (as per 7 day return policy) Next day 25 /07/2016 Currier person call me for pick up item, (Gojavas Currier), He come &; check item stiker & in box accoricess full &give me a receipt, & take item. After take item i wait for snapdeal for solve my problem, 4 days wait, 29/07/2016, i seen snapdeal update, item was received his warehouse, after some time I got a call ([protected]) he tell me, that internal quality check failed, as per your complaint, so you can, t get refund /replacement or returned product. Tehen i ask where have write down if quality check fail we not get any thing back, then he tell, no it''s our policy, I want refund, replacement or my returned handset, Please help me for this issue.here attach Currier receipt copy Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 22 Comments | |||||
Comments
Only call back in a day 2 times daily, But No solution,
After complain to tweeter to [protected]@kunal
At Saturday Get Call Back from Backhand team =(30/07/2016 08:44PM) that says try solve within Monday(01/08/2016) please give time till Monday.
Sunday Again call back(31/07/2016 02:06 PM) says wait till Monday,
again Monday come(01/08/2016) Call back 2 times 11:50AM & 1:10PM Says Same thing, please give some time wait 24 hours...
Not want call back for listen "wait some time", , , Want solution
& Today 2/08/2016 call back from snapdeal tell me that U r item we not get from Currier.
Fully ford company...
Now i go to legal
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After complain to tweeter to [protected]@kunal
At Saturday Get Call Back from Backhand team =(30/07/2016 08:44PM) that says try solve within Monday(01/08/2016) please give time till Monday.
Sunday Again call back(31/07/2016 02:06 PM) says wait till Monday,
again Monday come(01/08/2016) Call back 2 times 11:50AM & 1:10PM Says Same thing, please give some time wait 24 hours...
Not want call back for listen "wait some time", , , Want solution
& Today 2/08/2016 call back from snapdeal tell me that U r item we not get from Currier.
Fully ford company...
Now i go to legal
I know, You & your team checked & Update me...But i know what update come, =
"Sorry sir for this case our investigation team update "internal policy quality check not passed" or "Product complain was discrepancy" we can, t give refund/replace or your returned item can, t return again
Its our internal policy quality check not passed sorry for that"- this topic i know.
If i spend time here for your answer, Never i get my truthfully Solution, Because Snapdeal a cheater company.
But now,
I am Sourav i tell you.. I have all proof for all things. yesterday already i went to 1st step for legal, Next i prepared for 2nd step...
Sourav
"Sorry sir for this case our investigation team update "internal policy quality check not passed" or "Product complain was discrepancy" we can, t give refund/replace or your returned item can, t return again
Its our internal policy quality check not passed sorry for that"- this topic i know.
If i spend time here for your answer, Never i get my truthfully Solution, Because Snapdeal a cheater company.
But now,
I am Sourav i tell you.. I have all proof for all things. yesterday already i went to 1st step for legal, Next i prepared for 2nd step...
Sourav
Your team, working or how to cheating to another customer i don't know, but i am working for legal action, & don't worry for cheateing & harassment your team soon get legal information.
Not want more explain here..
Best Say to consumer court & be ready you for explain how to cheat with coustomer at consumer court.
No, Thank, s
Sourav
Not want more explain here..
Best Say to consumer court & be ready you for explain how to cheat with coustomer at consumer court.
No, Thank, s
Sourav
If not passed, so why u not retuned item. To me
Internal check mens? Where u have condition that
If not passed, customer can, t get return his retuned item,
so why u not retuned item. To me
explain me... Kind of thing I went for legal action.
If not passed, customer can, t get return his retuned item,
so why u not retuned item. To me
explain me... Kind of thing I went for legal action.
Before take, currier person check item code imei even in box (handset & all accoricess), here not possible, as per u r investigation team last give report item was mismatch.
& I[censored] tell me that again, best ask your currier partner(gojavas).because he give me pickup slip, & clear mansion that full received-"yes"
It's a good experience from Snapdeal.
(How to cheat with his customer)
Again I say best take u r ans & give u ans on consumer court.
& I[censored] tell me that again, best ask your currier partner(gojavas).because he give me pickup slip, & clear mansion that full received-"yes"
It's a good experience from Snapdeal.
(How to cheat with his customer)
Again I say best take u r ans & give u ans on consumer court.
What you say here https://www.consumercomplaints.in ?
@Patel or Me
Explain, or proof your "internal security checks are fail"
if fail why? Give full details with proof.
I[censored] are a good company so, why u not clear about here, Only say- "internal security checks are fail"
Its a cheater & fraud person answer.
Non Scene Guys.
No need ask for this issue...
just wait sanpdeal, soon u can see ...
Explain, or proof your "internal security checks are fail"
if fail why? Give full details with proof.
I[censored] are a good company so, why u not clear about here, Only say- "internal security checks are fail"
Its a cheater & fraud person answer.
Non Scene Guys.
No need ask for this issue...
just wait sanpdeal, soon u can see ...
I know snapdeal know it that, & i say again don, t harassment with your valuable customer,
& i want to tell his Representative, who represent with me & other customer, "Can tell its real a solution for this issue?" Best ans, Ask your own soul,
& How much take money for help & doing job a fraud company, , , , , Best find another job there have honesty.
Otherwise ask & learn from your Parents, "Its your right way to earn money from this job???"
this is my last ans here, I already doing file to consumer court. I give his all proof even Currier partner (Gojavas)reverse pickup how to process it, With all Proof... Now i wait for my solution
no regards & no thank, s
Sourav
& i want to tell his Representative, who represent with me & other customer, "Can tell its real a solution for this issue?" Best ans, Ask your own soul,
& How much take money for help & doing job a fraud company, , , , , Best find another job there have honesty.
Otherwise ask & learn from your Parents, "Its your right way to earn money from this job???"
this is my last ans here, I already doing file to consumer court. I give his all proof even Currier partner (Gojavas)reverse pickup how to process it, With all Proof... Now i wait for my solution
no regards & no thank, s
Sourav
Hi Sourav033,
The best thing I would suggest is file a Consumer Case and present all the bills and return receipt. You should be able to get your money refunded plus some compensation for mental harassment plus litigation charges. I understand it would take some time but YOU NEED TO STAND UP FOR YOURSELF.
The best thing I would suggest is file a Consumer Case and present all the bills and return receipt. You should be able to get your money refunded plus some compensation for mental harassment plus litigation charges. I understand it would take some time but YOU NEED TO STAND UP FOR YOURSELF.
Ok, Give this ans to consumer court... its best for u
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