[Resolved]  Snapdeal.com — snapdeal supplied old and used mobile and even after complaint snapdeal is not returning my phone.

Address:Guest House no 2, Shahi Exports pvt ltd, Nidige Industrial area, near Machenhalli, Shimoga, Karnataka, 577222

On 20 May 2019, I have purchased one MOTO E4 Plus (32GB, 3Gb RAM) with Order Id: [protected]. But the material i received is old and used. Also its charger and its cable is old. This is first time when snapdeal done this cheat with me. I immediately put the return request on snapdeal along with all photographs attached on 20.05.19 with Suborder ID : [protected]. Now three days gone but no one from snapdeal is responding and on tracking return status it was showing CLOSED. this is ridicules what snapdeal is doing
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Jun 27, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Jun 01, 2019
Updated by Deepakyadav91619
What the hell you are working on my complaint. Not even a single reply / call or mail from your side.
Worst servic of snapdeal.
Never purchase phones and costly items from snapdeal.

Goel or bansal whoever the owner of snapdeal is afterall a cheater
Complaint comments 

Comments

We have not recive payment back for retrun of rayban sunglasses for rs 645 as the return was picked up by ur dilevery boy on 18 may
Snapdeal.com Customer Care's response, May 28, 2019
Verified Support
Hi Amatullah,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
I had received a call from Mr. Nitin Kumar Singh, Senior S. Executive, ID NO. 15852393. He is said to me that you had won Tata Safari in lucky draw and
demanding 6500/- for delivery the won prize.

Is any lucky draw had been declaired there.
manish fender's reply, May 18, 2019
pls let me know soon
Snapdeal.com Customer Care's response, May 28, 2019
Verified Support
Hi Manish,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal
Worst service of snapdela.
Not even replying to mails and calls. They provided old/used motorola mobile phone.

Never purchase product from snapdeal

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