[Resolved] Snapdeal.com — snapdeal.com ticket no. 45134915, order id 18943743249.
RoRohit543 on Dec 17, 2017
The product that i had rejected was hp genuine g6e88aa v104 laptop battery for hp pavilion, reason was that it was having warranty issue because the product is not genuine hp product, as per cencern the snapdeal generate token id for return but no further details not send for pickup as today the third day passed no call getting from snapdeal. The photos were sent to the snapdeal immediately, as this is had safety concerns i had rejected this product. I have shared my account no and other details and through their snapdeal system and i have shared the snapshot to them. I am really frustrated to follow up with them, as they are giving false information stating that the refund team will revert back and the customer care is not giving any commitment. As a customer i cannot go into the each and every department and process of snapdeal company for collecting my money. Please help me to collect the money, from snapdeal.
Complaint marked as Resolved Jan 19, 2018
[Dec 18, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Snapdeal.com Customer Care's response, Dec 19, 2017
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at firstname.lastname@example.org.
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